My E-mail is going to the spam & bulk folders ... why?

We create an SPF record automatically for all domains that are created on our servers and we monitor VERY closely for spam to prevent any blacklisting of our IPs. None of our IPs are on any Realtime Black Lists or any other sort of spam lists so if your mail is being sent to the spam folder it can be one of only a few things:

1. If it is only Yahoo you are having problems with, ensure that you have DomainKeys enabled on in your account. To enable DomainKeys go into your cPanel and go to Email Management->Email Authentication. You will see a setting for DomainKeys - make sure that it is enabled.

2. It could be the content of your e-mail, even with all of the right settings such as DomainKeys, SPF, and not being listed on any spam lists, your messages could still end up in the spam or bulk mail folders anyways.
  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

Creating a new email account

To create an email account log in to your control panel (http://cpanel.yourdomain.com/) and go to...

How do I use web-mail?

You can access your webmail by going to http://webmail.yourdomain.com/ or by going into your...

What is the mailbox storage limit & is there one?

The mailbox storage limit is defined on the limit or threshold before no more emails can be held...

Email setup on iOS Devices

This article will show you how to setup email on your iOS 7 based device. These settings will...

Subscribe to IMAP Folders using Mac Mail

To use the IMAP folders for your email client you will need to do two things; Set the IMAP Path...